Consent Policy
Last Updated: June 20, 2025
1. Introduction
This Consent Policy explains how FinancePlay ("we," "our," or "us") collects, manages, and processes your consent in relation to our data processing activities. This policy is designed to ensure transparency and to provide you with control over how your personal information is used.
Our approach to consent is guided by applicable data protection laws, including but not limited to the Personal Data Protection Act (PDPA) in Malaysia and other relevant regulations.
2. What is Consent?
Consent means giving us your permission to collect, use, or disclose your personal information for specific purposes. Under data protection laws, consent must be:
- Freely given: You have a genuine choice to consent or not, without negative consequences if you refuse.
- Specific: We clearly explain what you're consenting to.
- Informed: We provide you with all necessary information to make an informed decision.
- Unambiguous: We use clear and plain language, and your consent involves a clear affirmative action.
- Revocable: You can withdraw your consent at any time.
3. How We Collect Consent
We collect your consent through various methods, including:
- Checkbox consent: When you complete forms on our website, we use clearly labeled checkboxes for you to indicate your consent.
- Cookie consent: We use a cookie banner to collect your consent for non-essential cookies and similar technologies.
- Explicit consent for sensitive information: Where we collect sensitive information, we will always ask for your explicit consent with a clear explanation of how this information will be used.
In each case, we provide you with clear information about what you're consenting to and how your data will be used.
4. Types of Consent We Collect
We collect different types of consent depending on the context:
- Product Information Consent: To send you information about our financial games and educational products.
- Marketing Consent: To send you marketing communications, newsletters, and special offers.
- Cookie Consent: To place cookies and similar technologies on your device.
- Terms and Conditions Consent: Your agreement to our website terms of use.
- Privacy Policy Consent: Your acknowledgment of our privacy practices as described in our Privacy Policy.
5. Legal Basis for Processing
While consent is an important legal basis for processing personal data, we may also process your data on other legal grounds, including:
- Contractual Necessity: Processing necessary for the performance of a contract with you.
- Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms.
- Legal Obligation: Processing necessary to comply with a legal obligation.
We will always inform you about the legal basis we rely on for processing your personal data.
6. Managing Your Consent
You have the right to manage your consent preferences at any time. This includes:
- Withdrawing Consent: You can withdraw any consent you have previously given us at any time.
- Updating Preferences: You can update your communication preferences to receive only the types of communications you want.
- Cookie Settings: You can modify your cookie preferences through your browser settings.
To exercise these rights, please contact us using the contact information provided at the end of this policy.
7. Consequences of Withholding or Withdrawing Consent
While you have the right to withhold or withdraw consent, please note that this may impact our ability to provide certain services or features to you. For example:
- If you do not consent to necessary cookies, some parts of our website may not function properly.
- If you withdraw consent for marketing communications, you will no longer receive our newsletters or promotional materials.
- If you withhold consent for processing necessary to fulfill your order or request, we may not be able to complete the transaction or provide the service you requested.
We will always inform you about the consequences of withholding or withdrawing consent in specific contexts.
8. Children's Consent
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
For children between the ages of 13 and 16, we may require parental or guardian consent in accordance with applicable law before processing their personal information.
9. Consent Records
We maintain records of the consents you provide, including:
- What you consented to
- When and how you consented
- Whether you have withdrawn consent and when
These records help us demonstrate compliance with data protection laws and respect your privacy choices.
10. Changes to This Consent Policy
We may update our Consent Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.
You are advised to review this policy periodically for any changes. If we make material changes to how we collect or use consent, we will notify you by email or through a notice on our website prior to the change becoming effective.
11. Contact Us
If you have any questions about this Consent Policy, please contact us at:
FinancePlay
Level 15, Menara Prestige, 1 Jalan Pinang, 50450 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-9212 7290